Care planning that works for everyone — families, organisations and counsellors
AVA Smart Care delivers personalised AI-assisted care assessments and plans. Whether you are a family seeking guidance, a care organisation looking to support your clients better, or a care professional building your practice — AVA is your trusted partner for independent senior living.
For Families & Seniors
Direct access to AVA via an independent counsellor or through a partner organisation in your region.
For Partner Organisations
Embed AVA into your care delivery — assess more clients, generate better plans, scale with confidence.
For AVA Counsellors
Build a modern practice as an Architect of Autonomy — independent or within a partner organisation.
Who are you? Let’s find the right path for you.
There are three types of people who work with AVA — each with a distinct role and a clear way to get started. Find yourself below and take the first step.
I am a senior or a family member
You have noticed growing difficulties — with memory, mobility, isolation, or daily routines — and you want a clear picture of the situation and a plan for what to do next. Start with a free 30-minute introductory call. We listen, understand your situation, and guide you to the right counsellor or care team near you. No commitment, no pressure.
I represent a care organisation
You are a home care provider, a social services organisation, a canton authority, or a digital health platform — and you want to offer structured, AI-supported care assessments to your clients. AVA gives your team the tools, the dashboards, and the counsellor support to deliver better care at scale.
I am an independent counsellor or care professional
You are a nurse, social worker, gerontologist, occupational therapist, or care coordinator who works independently with older adults. AVA gives you a professional platform, AI-assisted assessment tools, and a referral network — so you can focus on the human care while AVA handles the structure.
From first worry to a clear, personalised plan
Whatever path brings you to AVA, the assessment journey follows the same five-step process — structured, AI-supported, and always validated by a trained counsellor.
First contact
Family or senior contacts AVA directly or through a partner organisation. A short pre-interview form captures the key context.
AI-guided interview
An AVA counsellor conducts a structured interview covering all 6 dimensions, supported in real time by AVA's AI assistant.
360° Assessment
The AI engine analyses the interview, scores all dimensions, matches local services, and generates a draft Care & Autonomy Plan.
Counsellor validation
The counsellor reviews the plan with the senior and family, refines it with local knowledge, and co-signs the final report.
Ongoing follow-up
Services are activated, progress is tracked on the dashboard, and the plan is updated as needs evolve over time.
Which best describes your situation?
Select the option that applies to you. Each path leads to the same quality of assessment — delivered through the channel that works best for you.
If you are a family member or a senior noticing growing difficulties — with memory, mobility, isolation, or daily independence — AVA helps you get a clear picture of the situation and a personalised plan for what to do next. Not sure where to start? We make it simple.
Start with a free 30-minute introductory call with an AVA team member. We listen, understand your situation, and guide you to the right next step — whether that is an independent counsellor or a care organisation near you. No commitment, no pressure.
Or choose your preferred path directly:
Work with an AVA-certified independent counsellor
You are connected with an independent AVA counsellor — a trained professional (social worker, nurse, gerontologist, or care coordinator) listed on AVA's directory. They conduct the assessment with you and act as your Architect of Autonomy, guiding you from worry to plan.
- ✓ Matched with a counsellor suited to your location and situation
- ✓ Full 360° assessment across all 6 dimensions
- ✓ Personalised Care & Autonomy Plan with cost estimates and reimbursement options
- ✓ Access to the AVA Family Dashboard for ongoing follow-up
- ✓ Secure messaging and AI-assisted coaching between sessions
- ✓ Plan updated as needs evolve over time
Access AVA through a care organisation in your area
If you are already working with a home care provider, social services organisation, or a canton authority — they may already be an AVA partner. In that case, your AVA assessment is delivered directly through their team, using the same AI-powered process and the same quality of plan.
- ✓ Assessment delivered by a counsellor within your existing care provider
- ✓ Seamlessly integrated with the services you already use
- ✓ Full 360° assessment and personalised Care & Autonomy Plan
- ✓ Plan coordinated across your provider's services and public resources
- ✓ Family Dashboard access shared with your care team
- ✓ May be partially or fully reimbursed depending on your situation
If you run a home care organisation, social services programme, digital health platform, or you are a canton authority — AVA gives your team the tools to conduct thorough, structured care assessments for all your clients. Your counsellors use the platform to run AI-supported interviews, generate personalised care plans, and manage follow-up — all from a single shared dashboard.
A complete care assessment and planning platform for your organisation
AVA integrates directly into your existing care delivery workflow. Your team uses the AI-assisted interview process with every client, and the Organisation Dashboard gives leadership real-time visibility over portfolio performance, risk levels, and quality metrics.
- ✓ platform licence — per client assessed, scalable with volume
- ✓ Organisation Dashboard: aggregated metrics, counsellor oversight, quality control
- ✓ Counsellor Dashboard for each team member with client management tools
- ✓ AI-assisted interviews for all your clients across all 6 dimensions
- ✓ Automated Care & Autonomy Plan generation and counsellor validation workflow
- ✓ Family dashboards for every client — improving transparency and satisfaction
- ✓ Service fee reimbursement pathway available for canton authorities
Built for the Swiss care ecosystem and beyond
AVA is designed to complement the organisations families already trust. We work with organisations across the full care spectrum — from community-based social services to clinical home care and digital health platforms.
- ✓ Home care & daily support providers
- ✓ Social service & community organisations
- ✓ Senior tech & companion platforms — digital health and engagement tools
- ✓ Public authorities — canton social services and municipal care programmes
- ✓ Health & complementary insurers — preventive care benefit programmes
- ✓ Independent care advisors operating at scale
If you are a social worker, nurse, gerontologist, occupational therapist, or care coordinator — AVA gives you the tools, the AI support, and the client pipeline to build a modern, impactful care advisory practice. You become an Architect of Autonomy: the human guide at the heart of every AVA assessment.
Build your own AVA practice — listed on our directory
Independent AVA counsellors are listed on the AVA platform and receive referrals directly from families who come to us through the website. You manage your own client portfolio using the Counsellor Dashboard.
- ✓ Listed on the AVA counsellor directory — visible to families nationwide
- ✓ Full Counsellor Dashboard: client management, agenda, finances
- ✓ AI assistant supports you during every interview in real time
- ✓ Automated report and plan generation — you validate and personalise
- ✓ Access to AVA's resource library and peer support network
- ✓ Grow your practice through AVA referrals and word-of-mouth
Work within a partner organisation's team using AVA
If you are employed by or affiliated with an AVA partner organisation — a home care provider, a social services organisation, or a care platform — you use AVA as part of your daily workflow. The organisation manages the licence; you focus on delivering exceptional assessments.
- ✓ Full Counsellor Dashboard access within your organisation's account
- ✓ Same AI-assisted interview and report tools as independent counsellors
- ✓ Coordinated scheduling and planning with your colleagues
- ✓ Organisation oversight for quality assurance and complex cases
- ✓ Training and onboarding provided by AVA and the partner organisation
- ✓ Part of a growing ecosystem of senior care professionals
A holistic 360° view of the senior's situation
Every AVA assessment covers six evidence-based dimensions of senior well-being, plus two contextual modules activated where relevant. Nothing important is missed — no matter which path you take to reach us.
Perspectives on Aging & Future Planning
Goals and values, advance care planning, living arrangement preferences, financial planning awareness, and readiness for future conversations.
Physical Health & Nutrition
Chronic conditions, medication management, fall risk and mobility, sleep quality, nutritional status, and sensory impairments.
Functional Independence
Activities of daily living (ADLs), instrumental ADLs, mobility inside and outside the home, use of assistive devices, and transportation access.
Psychological Well-Being & Social Connection
Emotional well-being, anxiety and mood, social network quality, loneliness risk, grief and loss, sense of purpose, and community participation.
Cognitive Autonomy & Decision-Making
Memory and orientation, decision-making capacity, awareness of limitations, financial and legal management, and driving safety cognition.
Technology & Environmental Adaptations
Home safety and fall hazards, digital literacy, assistive technology readiness, remote monitoring, emergency response systems, and telehealth access.
Couple Dynamics (if applicable)
Activated when the senior lives with a partner. Captures mutual care roles, shared decision-making, relationship dynamics, and joint future planning.
Caregiver / Family Dynamics (if applicable)
Activated when a family caregiver is significantly involved. Measures caregiver burden, sustainability, support network, and family communication dynamics.
The output: your Care & Autonomy Plan
A prioritised action plan with risk scores, recommended services, estimated costs, and reimbursement options — validated by your counsellor and shared securely with your family.
Built for every person in the care journey
AVA's services are designed to serve every stakeholder in the senior care ecosystem — because better care requires everyone working together with the same clear picture.
Seniors
Maintain your independence and voice. AVA prioritises your perspective, supports your autonomy, and ensures your wishes are at the centre of every decision made about your care.
Families & Caregivers
Turn worry into action. Understand the full picture of your loved one's situation, align on a shared plan, and access the right services — without navigating the system alone.
AVA Counsellors
Do your best work, supported by AI. Conduct structured, comprehensive assessments in less time, build lasting client relationships, and grow a meaningful practice.
Home Care Providers
Deliver better assessments at scale. AVA gives your team the structure, the AI tools, and the dashboards to manage complex client portfolios with confidence.
Public Authorities
Serve vulnerable populations systematically. Commission AVA assessments for your region's seniors and ensure evidence-based, equitable access to care navigation.
Digital Health Platforms
Add structured care intelligence to your offering. AVA's assessment layer complements companion tools, telehealth platforms, and senior engagement apps.
Ready to get started?
Tell us who you are and what you need — and we will connect you with the right path. Every journey begins with a conversation.
contact@avasmartcare.com · avasmartcare.com
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AVA Smart Care is a Swiss-based international company (registration in progress)
