For seniors & their families

Empowering Seniors, Enriching Lives

You love them. You worry about them. We help you do something about it.

Aging can come with its challenges, but you don't have to face them alone. At AVA Smart Care, we're here to walk beside you, offering compassionate support and practical options. Our goal is to make your life easier, healthier, and more fulfilling.

Reach out to learn more about our services and how we can support you or your loved ones.

360°
view of everything
that matters to them
1 plan
the whole family
can follow together
Always
updated as their
needs evolve
AVA Smart Care — Empowering Seniors, Enriching Lives
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Their voice, at the centre Every plan starts with what they want
What the assessment reveals

More than a check-up. A conversation that finally says the unsaid.

AVA's guided assessment is not a clinical questionnaire. It is a warm, structured conversation — led by a trained counsellor, supported by AI — that helps your family understand what is really going on, what your loved one truly wants, and what can be done about it together.

See how it works
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What you discover

What they actually want — not what you assumed

Many families are surprised. The senior wants to stay home, but is afraid to say so. Or they are more worried about their partner than themselves. The assessment gives everyone a safe space to say what they really feel — and hear what the other person really needs.

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What it eases

The tension that comes from not knowing

Families often disagree — not because they want different things, but because no one has the full picture. AVA creates a shared, objective view of the situation that replaces guesswork with clarity, and replaces conflict with a plan everyone can commit to.

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What you walk away with

A clear roadmap — not more uncertainty

At the end of the process, you have a personalised Care & Autonomy Plan: what to prioritise, what support is available, what it costs, and what can be reimbursed. A document your whole family can follow — updated as things change.

The journey

From first conversation to a plan your family can trust

Every AVA journey begins with a simple form and ends with something families tell us they wish they had done sooner. It is gentle, thorough, and always led by a real person who knows what they are doing.

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You tell us what's on your mind

A short online form — takes 10 minutes. You share the situation, the main concerns, and what you are hoping for.

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A guided conversation

An AVA counsellor meets the senior and family separately, then together. AI supports the counsellor in real time — so nothing important is missed.

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A full picture emerges

AVA assesses six dimensions of your loved one's life — health, independence, emotions, cognition, future wishes, and home safety.

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Your counsellor builds the plan with you

The counsellor reviews the assessment and sits down with your family to co-sign a plan everyone believes in.

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You stay informed as things evolve

Track progress on your Family Dashboard. When things change, the plan is updated. You are never navigating alone again.

What the assessment covers

Every part of their life that matters to them

AVA's assessment covers everything that shapes a senior's daily life, independence, and sense of self — from their physical health and home safety to their emotional well-being, their wishes for the future, and the family dynamics around them.

Explore the full assessment
1

Their wishes for the future

What matters most to them. Where they want to live. What they want for the years ahead — before those conversations become urgent.

2

Their physical health & daily comfort

Chronic conditions, medications, fall risk, sleep, nutrition. The full picture — and what can be done about it.

3

Their independence at home

Can they cook, shop, manage finances, get to appointments? Where they are thriving — and where support could make a big difference.

4

Their emotional life & connections

Loneliness, anxiety, grief, loss of purpose. Often the most important dimension — and the one families are least equipped to talk about directly.

5

Their mind & decision-making

Memory, orientation, capacity to manage finances and legal matters. Assessed gently, with full respect for their autonomy and dignity.

6

Their home & environment

Is their home safe? Are the right technologies in place? Could small adaptations make a significant difference to their independence?

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The family & couple around them

If a partner or family caregiver is significantly involved, AVA assesses those dynamics too — because the people who care for a senior need support as well.

What comes out the other side

A personalised Care & Autonomy Plan — what to prioritise, what support exists, what it costs, what can be reimbursed — validated by your counsellor and shared with your whole family.

Which describes you?

AVA meets you where you are right now

Something has changed, and you are not sure what to do

You have noticed your parent — or perhaps yourself — is finding things harder than before. Maybe it is a fall, a health scare, increasing forgetfulness, or simply a growing feeling that life is getting more complicated. You want to help, but you are not sure where to start, or how to have that conversation.

AVA gives you a safe, guided starting point. A trained counsellor walks alongside you — understanding what your loved one wants, what the family needs, and what support is available. You come away with clarity, not more worry.

  • A calm, guided conversation — never a cold questionnaire
  • The senior's voice is heard and placed at the centre of every decision
  • A full picture of health, independence, emotions, and future wishes
  • A clear plan — with services, costs, and reimbursement options identified
  • Ongoing support and a Family Dashboard to track progress together
Find your starting point →

You are carrying more than you should carry alone

Being a family caregiver is one of the most demanding roles a person can take on — and often one of the most invisible. You manage medications, coordinate appointments, handle crises, and worry constantly — often without anyone asking how you are doing.

AVA sees you. The assessment includes you, your capacity, and your needs — not just the person you are caring for. Because sustainable care requires that the carer is supported too.

  • Your role and limits are acknowledged, not just the senior's needs
  • Relief options and respite care identified and mapped
  • A shared plan that reduces your mental load — not just adds to it
  • Access to community resources and caregiver support you may not know exist
  • A dashboard that keeps the whole family informed — so you are not the only one
Find support for you too →

You want to have the conversation — before you have to

The families who tell us they are most grateful are the ones who planned ahead — before a crisis made the conversation urgent. If you are noticing early signs, or simply want to put something in place while everyone is still well and able to participate, AVA is the perfect starting point.

Planning ahead is not about giving up independence. It is about protecting it — by making sure the right structures are in place before they are urgently needed.

  • A proactive conversation — on your terms, not in a crisis
  • The senior's wishes documented and honoured before things become urgent
  • Legal and financial planning guidance while decisions can be made calmly
  • A living plan that evolves — updated as needs and circumstances change
  • The gift of clarity — for your family and for yourself
Start planning ahead →
You are not starting from scratch

AVA connects you to the support that already exists

One of the most common things families tell us is that they did not know what was available. There is more support out there than most people realise — public services, community organisations, insurance reimbursements, home adaptations, companion programmes. AVA finds it all and brings it to you.

See what is available to you
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Home care & daily support

Professional home care, daily assistance, meal delivery, and personal support — matched to exactly what your loved one needs and where they live.

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Social & community programmes

Social services, day centres, volunteer companion programmes, group activities — because connection is as important as care.

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Financial support & reimbursements

Insurance pathways, canton subsidies, and grants you may not know exist — AVA finds them and helps you access them.

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Home adaptations & safety

Grab rails, stair lifts, fall sensors, smart home technology — small changes that can make an enormous difference to independence and peace of mind.

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Medical & specialist referrals

The right professionals connected at the right time — GPs, physiotherapists, dietitians, neuropsychologists, audiologists.

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Caregiver support & respite

Relief care, support groups, counselling, and practical resources — because the person doing the caring needs looking after too.

The best time to have this conversation is before you have to.

You do not need to have all the answers before you reach out. AVA starts exactly where you are — with a simple conversation about what is happening and what you are hoping for. Everything else follows from there.

contact@avasmartcare.com  ·  avasmartcare.com